2017 Ford Explorer Torque Converter Recall: Everything You Need to Know
The 2017 Ford Explorer faced a significant recall concerning its torque converter. This wasn't just a minor issue; it potentially posed a serious safety risk to drivers. Understanding the recall details is crucial for any 2017 Explorer owner. This article breaks down everything you need to know about the recall, its impact, and what you should do if your vehicle is affected.
What Was the Problem?
The recall, issued by the National Highway Traffic Safety Administration (NHTSA), centered around a potential failure of the torque converter. Specifically, the problem was related to a manufacturing defect that could cause the torque converter to fail prematurely. This failure could manifest in several ways, including:
- Loss of power: The most concerning symptom was a sudden loss of power while driving, potentially leading to dangerous situations.
- Vehicle stall: In some cases, the vehicle would stall completely, leaving the driver stranded and vulnerable.
- Transmission problems: The faulty torque converter could also cause a variety of transmission issues, impacting drivability and potentially causing further damage.
This wasn't a minor inconvenience; it was a serious safety hazard that could lead to accidents. The NHTSA took swift action to address the problem, issuing a recall to ensure affected vehicles were repaired.
Which Vehicles Were Affected?
The recall impacted a specific number of 2017 Ford Explorers manufactured between specific dates. To determine if your vehicle was included, you should:
- Check the NHTSA website: The NHTSA website maintains a database of all vehicle recalls. You can search by your vehicle's VIN (Vehicle Identification Number) to see if it's affected.
- Contact your Ford dealership: Your local Ford dealership will have access to the recall information and can check your vehicle's status.
- Look for recall notices: Ford sent out official recall notices to owners of affected vehicles. Check your mail and any online accounts associated with your vehicle purchase.
It's absolutely crucial to verify if your vehicle is included in this recall. Ignoring it could have serious consequences.
What Was the Solution?
Ford's solution involved a repair or replacement of the faulty torque converter. The repair was performed free of charge at authorized Ford dealerships. This involved scheduling an appointment with your local dealership and having the necessary work completed by qualified technicians.
This repair was vital to address the safety concern and restore the vehicle's proper function. Delaying the repair could exacerbate the problem and increase the risk of further complications.
What Should You Do?
If your 2017 Ford Explorer is part of this recall, act immediately. Do not delay scheduling a repair. Here's a step-by-step guide:
- Verify your vehicle's status: Use the methods mentioned above to confirm your vehicle's involvement in the recall.
- Contact your Ford dealership: Schedule an appointment for the repair. The dealership will likely have specific instructions and guidelines for the process.
- Attend your appointment: Bring your vehicle to the dealership at the scheduled time. The repair should be completed without any cost to you.
- Follow up: After the repair, confirm with the dealership that everything is completed correctly.
Remember, your safety is paramount. Addressing this recall promptly is vital for protecting yourself and others on the road.
Avoiding Future Issues
While this recall focused on the 2017 model year, regular maintenance and adherence to Ford's recommended service schedules can help prevent potential transmission problems in the future. This includes:
- Regular fluid changes: Ensuring your transmission fluid is clean and regularly changed is crucial for optimal performance.
- Careful driving habits: Avoid harsh acceleration and braking, which can put undue stress on the transmission.
By staying informed and taking proactive steps, you can minimize the risk of experiencing similar issues down the road.
This recall served as a critical reminder of the importance of staying informed about vehicle recalls and acting promptly when necessary. Your safety depends on it. Remember to always check the NHTSA website for the latest recall information.
